Rise above the chaos of point solutions. Master end-to-end customer journey orchestration with a Unified-CXM approach.
Customers want unified experiences that point solutions can never deliver
Today, companies enable every front office team with a different tool to manage customer interactions. But the gaps between teams and their tools often lead to an inconsistent and broken brand experience. Despite best efforts to optimize each interaction, customers end up experiencing the chaos of the company's internal silos and antiquated systems that do not talk to each other.
Revolutionize your approach to customer experience management
Enable seamless collaboration between customer-facing teams with a unified platform. Gain a deep understanding of your customers, cultivate brand loyalty, and drive revenue through every interaction.
Brands on the path to Unified-CXM will grow faster, reduce costs, manage risk better and win the loyalty of customers. And with the world’s first purpose-built Unified-CXM platform, Sprinklr is the only partner that can bring it all together.
The world's most iconic brands choose Sprinklr
There was very little measurement, campaign planning, or cross-team collaboration. Every market and team was interacting with customers on social, but we didn’t act like one brand.
Americo Silva
Global Head of Digital and Social Media
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Before, when everything was so siloed, it was impossible to centralize our data in one place or understand what was happening from a social standpoint across the industry. Now that we have Sprinklr, it’s provided that transparency and efficiency we lacked.
Brittany Neish
Sr. Social Strategist
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Prior to Sprinklr, we were using a number of point solutions. But it was causing our team to look here, look there… all very disruptive, and very different from the flow we have today, which is going into one centralized platform.
Katrina Munsell
Director of Customer Experience Center
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We experimented with different point solutions, but they ultimately created inefficiencies and exposed us to a lot of risk. Sprinklr gives us a single view of our customers, helping us understand what they’re saying, not only on social, but across the web.
Andy Freeman
Head of Social Media, Digital, & Marketing Transformation
Read Full StoryThere was very little measurement, campaign planning, or cross-team collaboration. Every market and team was interacting with customers on social, but we didn’t act like one brand.
Americo Silva
Global Head of Digital and Social Media
Read Full StoryBefore, when everything was so siloed, it was impossible to centralize our data in one place or understand what was happening from a social standpoint across the industry. Now that we have Sprinklr, it’s provided that transparency and efficiency we lacked.
Brittany Neish
Sr. Social Strategist
Read Full StoryReady to deliver happier customer experiences?
Contact us today for a personalized business proposal.