The undisputed leader in social media management
For over a decade, the world’s largest enterprises have trusted Sprinklr Social for its in-depth listening, unmatched channel coverage, enterprise-grade configurability and industry-defining AI.
The world’s leading brands trust Sprinklr
Craft great customer experiences on social, no matter the scale
Sprinklr Social is the platform of choice for organizations looking to manage social media across multiple brands, teams and geographies.
Broad channel coverage
Never miss any customer interaction with support for 30+ digital channels and the flexibility to add new channels within weeks.
Best-in-class AI
Automate your social media management with industry-leading Sprinklr AI and generate content quicker with the best generative AI capabilities.
Truly enterprise-grade governance
Ensure all your engagements are on-brand with custom approval workflows, governance rules and moderation processes.
Unified-CXM
Take your social media management to the next level by integrating consumer intelligence, marketing and customer service on a single platform.
Sprinklr Social is recognized as the industry standard in helping enterprises manage social media at scale
Unleash your brand’s full potential on social
Unify everything you need to understand and engage your audience, amplify your brand’s social media presence and optimize your performance — all on a single platform.Publishing and Engagement
Deliver content and build your community on channels your customers use.
Social for Distributed Teams
Empower your distributed teams to generate more leads and accelerate conversions.
Employee Advocacy
Amplify your brand reach by up to 8x by turning employees into advocates.
Social Listening
Get real-time industry, customer and competitor insights from millions of data sources.
*part of Sprinklr Insights
Visual Insights
Monitor beyond just text with Sprinklr’s AI-powered image detection capabilities and unlock insights based on visual data.
*part of Sprinklr Insights
Competitive Insights and Benchmarking
Benchmark social performance against competition and manage influencers at scale.
*part of Sprinklr Insights
Social Advertising
Manage every ad campaign across 30+ channels from one dashboard and boost ROAS with real-time ad optimization.
*part of Sprinklr Marketing
Social Customer Service
Elevate your customer satisfaction score with AI-powered customer service on social.
*part of Sprinklr Service
Conversational Commerce
Turn social into a revenue driver with a 1:1 chat-based commerce experience.
Enterprises maximize performance and productivity with Sprinklr Social
Empower your teams to drive revenue through consistent on-brand experiences while mitigating risks and scaling efficiency.
Transform social from a conversation into a revenue driver
A large North American bank empowered its sales teams to use social media and achieved $69 million in revenue through social selling.
Stay brand-compliant with enterprise-grade governance
Wells Fargo ensures a consistent voice and seamless customer experience across all social channels with Sprinklr’s unified social suite.
Increase team productivity with AI
Microsoft responds to customers nearly 30% faster and with over 95% accuracy on social media by using Sprinklr AI to understand when and where to engage the audience.
Unify your data under one platform and enable teams across engagement, sales, marketing, advertising and customer service to collaborate seamlessly.
How the MS Office and 365 team work smarter, safer and more profitably with Sprinklr
Driving revenue with social
With Sprinklr Social, Microsoft was able to engage with customers 30% faster — and identify future brand advocates.
Saving time with automation
By replacing multiple point solutions with Sprinklr’s AI-powered social media automation software, Microsoft’s social media managers were able to triage messages with 95% accuracy — and engage with more customers faster.
Mitigating risk at scale
Sprinklr helped Microsoft connect at scale with individual customers — across 80 different brands and 1,800 social accounts — while maintaining the brand’s strong reputation throughout.
The only social media management platform that is truly optimized for teams of all sizes
Find your perfect fit with Sprinklr Social’s Advanced and Enterprise plans.
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