Leadership Hero - New

Leading the charge in CX excellence

Our leadership team

Seasoned leaders have joined us on our journey to create the world’s most loved enterprise software company ever. Meet our leaders who bring a wealth of experience from industry giants like Cisco, ServiceNow, Procter & Gamble, Salesforce, BMC, Freshworks, and Exabeam. We know what it means to obsess about customers, and together, we’re empowering teams worldwide to make their customers happier.

Ragy Thomas

Ragy Thomas

Founder & CEO

diane-headshot

Diane Adams

Chief Culture & Talent Officer

Scott Harvey

Scott Harvey

Chief Customer Officer

Amitabh Misra

Amitabh Misra

Chief Technology Officer

Arun Pattabhiraman

Arun Pattabhiraman

Chief Marketing Officer

Trac Pham

Trac Pham

Interim COO

Manish Sarin

Manish Sarin

Chief Financial Officer

Jacob Scott

Jacob Scott

General Counsel & Corporate Secretary

Our Board of Directors

Neeraj Agrawal

Neeraj Agrawal

General Partner, Battery Ventures

Ed Gillis

Ed Gillis

Business Consultant and Private Investor

Kevin Haverty

Kevin Haverty

Vice Chairman, ServiceNow

Yvette Kanouff

Yvette Kanouff

Partner, JC2 Ventures

Trac Pham

Trac Pham

Interim COO & Retired CFO

Eileen Schloss

Eileen Schloss

Human Capital Operations Advisor, Advent International

Tarim Wasim

Tarim Wasim

Partner, Hellman & Friedman (H&F)

Ragy Thomas

Ragy Thomas

Founder & CEO