Rohan C

SaaS writer and Marketer

Rohan is a B2B SaaS writer and marketer with over 3 years of experience in the industry. He creates effective content and strategies to improve brand visibility and drive sales.

Articles by Rohan

Customer Service Technology: Examples and Trends to Consider

January 31, 2025 • 13 MIN READ

Rohan C

Jayadeep Subhashis

Machine Learning in Call Centers: A Guide to Get Started

January 31, 2025 • 11 MIN READ

Rohan C

Jayadeep Subhashis

Why Effective Communication Matters in Customer Service

January 28, 2025 • 11 MIN READ

Rohan C

Jayadeep Subhashis

Top 9 Customer Experience KPIs to Monitor in 2025

January 15, 2025 • 12 MIN READ

Rohan C

Jayadeep Subhashis

Self-Service Automation: How It Impacts CX (+Expert Tips)

January 8, 2025 • 10 MIN READ

Rohan C

Jayadeep Subhashis

Top 30 Customer Satisfaction Survey Questions and Tips

January 7, 2025 • 12 MIN READ

Rohan C

Jayadeep Subhashis

Proactive Customer Engagement: A Guide to Do It Right

December 4, 2024 • 12 MIN READ

Rohan C

Jayadeep Subhashis

Change Management in Call Centers: Key Checklists

November 26, 2024 • 10 MIN READ

Rohan C

Jayadeep Subhashis

How to Use Customer Service Dashboards [+7 Examples]

November 12, 2024 • 13 MIN READ

Rohan C

Aksheeta Tyagi

How to Use ChatGPT Conversational AI in Businesses (1)

October 21, 2024 • 11 MIN READ

Rohan C

Aksheeta Tyagi

How to Optimize Digital Customer Journey in 6 Steps

October 21, 2024 • 13 MIN READ

Rohan C

Aksheeta Tyagi

How to Use ChatGPT Conversational AI in Business

October 21, 2024 • 11 MIN READ

Rohan C

Aksheeta Tyagi

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