Unify your front-office teams, tools and touchpoints with a unified customer experience management platform
9 out of the 10 most valuable brands trust Sprinklr
Unlock up to 40% higher productivity with the most advanced AI in the market
Sprinklr is the fastest way to get the best AI tools to your customer-facing teams. Speed up time to insights, drive faster content creation and power smarter customer engagement across marketing and customer service.
Equip your customer-facing teams to deliver real CX impact
Eliminate the chaos of using multiple tools to understand and engage your customers. Give your teams the context and collaboration they need to drive consistent customer experiences — on one unified platform.Unify your consumer research, social media and content marketing teams. Get real-time market insights, mitigate crises, save content costs, and boost social engagement.
Unify your contact center teams across social, digital and voice. Gain actionable contact center insights, enhance workforce engagement and deliver exceptional CX.
Unify your consumer research, social media and content marketing teams. Get real-time market insights, mitigate crises, save content costs, and boost social engagement.
Unify your contact center teams across social, digital and voice. Gain actionable contact center insights, enhance workforce engagement and deliver exceptional CX.
Four AI-powered product suites. One unified platform.
Sprinklr Service
Empower your customer service teams to deliver consistently delightful experiences across every touchpoint.
Learn MoreSprinklr Social
Reach, engage, and listen to customers across 30+ digital and social channels to maximize engagement and drive revenue.
Learn MoreSprinklr Insights
Uncover real-time consumer, product, and market insights to build great products, drive brand loyalty and deliver great customer experiences.
Learn MoreSprinklr Marketing
Orchestrate on-brand global marketing campaigns across social, digital and traditional channels to drive higher marketing ROI.
Learn MoreWhy the most iconic brands chose Sprinklr.
How Manolo’s team engages with their global customers effectively
“…connecting different aspects from social listening to customer service metrics and creative performance on one platform.”
50%
Increase in marketing asset re-use
Manolo Winkler
Head of Global Social Media
Read Full Story
How Aalishaan’s team scaled their omnichannel customer service
“The shift to digital is inevitable. Consumers do everything on their mobile phones… We think omnichannel CX, coupled with AI and analytics, is the only way forward.”
10x
YoY increase in social care interactions
Aalishaan Zaidi
Global Head of Personal Banking
Read Full Story
How John’s team manages and publishes branded content globally
“...engage with and serve our global customers, at scale, so that we have a singular brand voice…”
John Marston
Global Head of Social Media Care, External Tools and Systems Administration
Read Full Story
How Ferencz unified insights across 460 stores in 62 markets
“IKEA is a huge ecosystem, lots of things are happening in lots of places, constantly. And I wanted to connect all the dots and feed those insights back to our teams..."
10x
YoY increase in social care interactions
Ferencz Thuroczy
Global Director of Social Media
Read Full StoryHow Annika’s team brought efficiencies in advertising workflow
“...we didn’t have a platform that combines the process, creates automated reports, automatically boosts postings. Prior to Sprinklr, we did this all manually...”
34
workdays saved with automation
Annika Laurien
Senior Digital Media Manager
Read Full StoryHow Manolo’s team engages with their global customers effectively
“…connecting different aspects from social listening to customer service metrics and creative performance on one platform.”
50%
Increase in marketing asset re-use
Manolo Winkler
Head of Global Social Media
Read Full StoryHow Aalishaan’s team scaled their omnichannel customer service
“The shift to digital is inevitable. Consumers do everything on their mobile phones… We think omnichannel CX, coupled with AI and analytics, is the only way forward.”
10x
YoY increase in social care interactions
Aalishaan Zaidi
Global Head of Personal Banking
Read Full StoryWhy we’re different
Unified Platform
A unified workspace for front-office teams, providing a true omnichannel customer experience engine with centralized governance across various markets and business units.
Next-gen AI
Customized AI models, augmented by generative AI and enriched by five years of annotation, optimization, and feedback built on the back of customer experience data.
Enterprise-grade
A proven track record of success with the world’s largest enterprises powered by rapid innovation, extensive customizability and seamless integrations with third-party tools and systems.
See what analysts and your peers are saying
Ready to deliver happier customer experiences?
Contact us today for a personalized business proposal.